Our standards
The LIV Standard.
How LIV decides what to include, what it checks, and how it keeps commercial relationships separate from its judgment.
Principles
What LIV holds itself to.
Principles marked “developing” are commitments LIV is building toward — not completed processes.
Credential transparency
Profiles show credentials and applicable licensure exactly as the professional holds them.
In practice
Professional review where appropriate
Health-related guides are reviewed by a professional qualified in that subject before they're published.
In practice
Lived-experience input
People with lived disability experience help shape LIV's resources and direction as the advisory structure forms.
Developing
Accessible design
LIV designs toward WCAG 2.2 AA and fixes barriers people report.
In practice
Editorial independence
Commercial relationships never determine LIV's professional or editorial judgment.
In practice
Commercial transparency
Paid partnerships and sponsored content are always disclosed.
In practice
Ongoing resource review
Resources carry a last-reviewed date and are rechecked over time.
Developing
Clear professional boundaries
Independent Network professionals are never presented as LIV employees, and LIV never presents resource navigation as clinical care.
In practice
Professional review
What LIV reviews.
- Identity, credentials and applicable licensure information the professional provides
- Applicable professional licensure and credentials, checked against publicly available sources where they apply
- That the profile describes services accurately and stays within professional boundaries
LIV reviews submitted information and may check applicable professional licensure and credentials against publicly available sources. This review is limited in scope and reflects information available at the time of review. It is not a clinical endorsement, a guarantee of quality or outcomes, or a judgment that a professional is right for any particular person.
Three distinct relationships
Clear boundaries.
- LIV Adaptive Health Network
- Independent professionals and organizations LIV connects people with. Network participation doesn't mean someone is employed by LIV, practices through LIV or is clinically endorsed by LIV.
- LIV Partners
- Organizations or companies with a formal partnership relationship with LIV, always disclosed.
- LIV Clinical Team — future
- Professionals who provide clinical services through LIV. No one is a LIV clinician today; this begins only once professionals are licensed, formally engaged by LIV and providing services through LIV.
Editorial independence
Useful resources do not have to pay LIV to be included.
Partnership never purchases LIV's recommendation. LIV separates commercial relationships from professional and editorial judgment. Sponsored relationships are disclosed, free resources remain eligible regardless of partnership status, and payment never determines professional search ranking.
Payment never purchases
- Clinical endorsement
- Preferential professional judgment
- Guaranteed referrals
- Guaranteed patients
- Guaranteed revenue
- Preferential search ranking
- Professional approval
- Network results are listed alphabetically. Paid membership is disclosed and never affects order.
- Payment never publishes a profile automatically — every organization and professional is reviewed.
- Sponsored content is always labeled.
- LIV may decline or remove listings that don't meet its standards.
Accessibility
Designed to be usable.
LIV designs toward WCAG 2.2 AA. We haven't completed a formal accessibility audit or certification, and we fix barriers as people report them.